Terms & Conditions – BFF Nail Lounge
Welcome to BFF Nail Lounge, where luxury meets artistry. By accessing or using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. These policies are designed to ensure a seamless and trustworthy experience while reflecting the exclusivity and care that define our brand.
1. Brand Commitment & Authenticity
At BFF Nail Lounge, every press-on nail set is meticulously handcrafted to embody sophistication and perfection. Our products are created with premium materials and undergo thorough quality checks to ensure a flawless experience.
2. Orders & Payments
All orders are processed once full payment is received.
We accept secure payment methods including UPI, credit/debit cards.
Customized orders are crafted exclusively for you and require additional processing time.
3. Shipping & Delivery
Standard delivery is 5–7 business days (domestic), with tracking details provided.
For custom orders, delivery timelines may vary due to the intricate crafting process.
We are not responsible for delays caused by courier services or unforeseen circumstances.
4. Return & Refund Policy
As a luxury brand with curated, handcrafted products, we do not offer returns or refunds, except under the following conditions:
An unedited unboxing video must be shared within 24 hours of delivery, showcasing:
The unopened package.
The complete unboxing process.
Clear evidence of damage or defect.
Without this video proof, we cannot process claims. If eligible, refunds or replacements are completed within 5–7 business days after review.
5. Customization Policy
Custom press-on sets are designed exclusively for the client based on shared details.
As these are personalized creations, they are non-refundable and non-exchangeable.
6. Intellectual Property
All designs, images, and content on our website are the intellectual property of BFF Nail Lounge. Reproduction, resale, or unauthorized use is strictly prohibited.
7. Limitation of Liability
Our products are intended for cosmetic use only. We are not liable for allergic reactions, improper application, or damage caused by misuse.
Ensure you follow the provided application and removal instructions for the best results.
8. Privacy Policy
Your data is treated with the utmost confidentiality. We do not share your information with third parties, except for secure payment and delivery purposes.
9. Contact Us
For queries or support, contact us at:
Email: bffnailloungetoglowforever@gmail.com